Terms & Conditions

Introduction

These Terms and Conditions apply to the use of bootsandworkwear.com.au ("Website"), owned and operated by Krishna WA Pty Ltd ATF Shreeji Maharaj Unit Trust (ABN 42 640 901 773) ("Boots & Workwear", "we", "us", or "our").

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not access or use this Website.

These Terms and Conditions do not affect any rights or remedies available to you under the Australian Consumer Law.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon publication on this Website.

We recommend that you review these Terms periodically to ensure you are aware of the current version.

Website Information & Disclaimer

We make every reasonable effort to ensure that all information on this Website is accurate and up to date.

However, product descriptions, specifications, images, colours, pricing and availability are provided for general information only and may change without notice.

To the maximum extent permitted by law:

• all products are supplied on an "as is" basis;
• we make no warranties regarding the completeness or accuracy of information published on this Website; and
• we are not liable for any direct, indirect or consequential loss arising from the use of this Website or any linked third-party website.

Nothing in these Terms excludes any rights that cannot legally be excluded under the Australian Consumer Law.

Privacy

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, store and protect your personal information and forms part of these Terms and Conditions.

Pricing & GST

Unless otherwise stated:

• all prices are shown in Australian Dollars (AUD);
• prices include GST where applicable;
• some areas of the Website may also display GST-exclusive pricing for business customers.

Sale prices are calculated from our regular selling price or the supplier's recommended retail price where applicable.

Prices, promotions and product availability may change without notice.

Prices displayed on the Website are valid only at the time of purchase through the Website.

Customer Communications

By creating an account or placing an order, you consent to Boots & Workwear contacting you by email, telephone or SMS regarding your orders, deliveries, returns or customer service enquiries.

You may also receive promotional emails about products, offers and special events.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Order Acceptance

An order confirmation email confirms that we have received your order but does not constitute acceptance of that order.

We reserve the right to accept or decline any order at our discretion, including where:

• products become unavailable;
• pricing errors occur;
• payment cannot be authorised;
• fraudulent activity is suspected; or
• additional verification is required.

Orders will only be processed once payment has been successfully authorised.

Delivery

We deliver Australia-wide.

Estimated delivery times are provided as a guide only and are not guaranteed.

We are not liable for delays caused by:

• supplier availability;
• courier delays;
• weather events;
• public holidays;
• remote delivery locations; or
• other circumstances beyond our reasonable control.

Where practical, we reuse suitable packaging materials as part of our commitment to reducing waste.

Acceptance of Goods

Upon receiving your order, you should inspect the goods as soon as reasonably possible.

Any shortages, damage or faults should be reported to us within 5 business days of delivery.

Failure to notify us within this period does not affect your rights under the Australian Consumer Law but may affect our ability to investigate transport-related damage claims.

Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and Conditions.

Please refer to our Shipping & Returns Policy for full details regarding returns, exchanges and refunds.

Product Suitability & Warranties

It is your responsibility to ensure that the products you purchase are suitable for your intended purpose and requirements.

Except where required by law:

• we do not guarantee that any product will meet your specific requirements; and
• manufacturer warranties apply where provided by the manufacturer.

Any warranty claims may require assessment by the manufacturer before an outcome is determined.

Nothing in this section excludes your rights under the Australian Consumer Law.

Clearance Items

Products identified as Clearance are final sale items.

Clearance products cannot be returned or exchanged for change of mind, incorrect sizing or incorrect selection.

This does not affect your rights under the Australian Consumer Law if the product is faulty, not as described or has a major failure.

Payment Description

Payments processed through our Website may appear on your bank or credit card statement as:

• KRISHNA WA PTY LTD, or
• Online Boots & Workwear.

Australian Consumer Law

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other applicable legislation.

Where a product has a major failure, you may be entitled to a replacement, refund or other remedy as provided under Australian Consumer Law.