null

Shipping & Returns

 

DELIVERY AUSTRALIA-WIDE 

 

Flat delivery fee of $13.95 per product groups 

Due to very Competitive prices and lower margins, Please be advised the delivery charges will be charged per group (group of brands grouped together) details below.  Each group will have a flat fee of $12.95/group. DNC, Bisley, Winning Spirit will have a flat rate of $16.50. Please group your cart accordingly. 

Aussi Pacific

Group 1

Bata Industrial

Group 2

Tru Brands

Force 360

Bisley

Group 3

Biz care

Group 4

Biz Collection

Syzmik

Biz Corporates

Diadora

Group 5

New balance

Dnc

Group 6

Huski

Group 7

Prime Mover

Portwest

Jb's Wear

Group 8

Mack

Group 9

Mongrel

Group 10

Oliver

Group 11

Steel Blue

Group 12

Pro Choice, Thorzt

Group 13

Eyres

Group 14

 

Online orders will be delivered on business days. No deliveries will be made on weekends or public holidays.

All deliveries must be signed for! Please be aware we will not leave parcels unattended for security reasons.  We do not deliver to P.O. Boxes or Parcel Lockers.

Goods in stock are generally picked and dispatched within 24 hours (Monday-Friday). If you are not home, the courier will leave a card for it to be collected at your nearest post-office or re delivery. 

Delivery to: 

Estimated Delivery (after date of dispatch)

Within Perth metropolitan area

2 to 7 business days 

Sydney, Canberra, Adelaide, Melbourne

5 to 10 business days

Brisbane, Tasmania

5 to 10 business days

Victoria regional

5 to 10 business days

Darwin & most regional areas

5 to 10 business days

 

If you require to have your garments embroidered or screen printed then it can take up to 14 business days.

Delivery days may vary sometimes due to stock availability, remote areas, weather conditions or any other unforeseeable circumstances. 

Customers will be notified if we cannot ship your order straight away. 

 

RETURNS

NO RETURNS ACCEPTABLE ON CLEARANCE ITEMS & SPECIAL ORDER ITEMS

Returning Items Purchased In Store/Online

Change of mind/Not Suitable

  • We will accept returns for change of mind on products purchased online/In store within 7 days from date of receipt.
  • There will be a restocking fee of minimum $15 or 15% whichever is greater.
  • Goods must be unused and in original unopened packaging, with original ticketing and all accompanying instructions, manuals and other accompanying materials.
  • A copy of the Boots and Workwear invoice or proof of purchase must be attached to all returned goods.
  • Resupply of goods due to change of mind, not suitable, wrong size/colour ordered or any other circumstances due to customer fault will incur postage of $13.95
  • If posting products back, please call or email Boots & Workwear to obtain a Returns Authorization Number (RAN). The issue of a RAN is at Boots and Workwear's discretion
  • Postage of returned goods is the responsibility of the person or company returning the goods.
  • Refunds will be processed using the original form of payment or at the stores discretion, excluding the original delivery charge (unless goods are returned in accordance with your statutory rights e.g. they are faulty or not as ordered).
  • Incase of refund, cost of delivery of $13.95 will be deducted from the original amount regardless of the purchase amount i.e incase your purchase came with free delivery, then the cost of delivery will still be deducted from the refund. This is to cover the cost already incurred in providing delivery service. 

Faulty Goods

Please call or email  Boots and workwear to discuss the fault and to confirm the terms of any manufacturer’s warranty. If approved, Postage of returned goods is the responsibility of the person or company returning the goods. Depending on the nature of the fault, Boots and Workwear will arrange a repair, exchange or store credit(excluding postage fee). Proof of purchase will be required.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.